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These general conditions apply to purchases and reservations processed by web www.goodbytravel.com (hereinafter the "Website") and constitutes a contract between you (hereinafter "Customer") and:

  • Skysea Travel, SL (hereinafter GOODBYTRAVEL)
  • Travel agency with BAL 436 license registered in the register of companies, activities and tourist establishments in the Balearic Islands and the Island of Mallorca
  • Registered address: Gran Vía Asima, 1, 07009 - Palma de Mallorca (Spain)
  • C.I.F. B57859324
  • Tel. (+34) 902 201 301
  • Email: reservas(a)goodbytravel.com

Hiring travel, tourism products and services marketed on the Web implies full and unconditional acceptance of the legal and privacy policy note the Web, along with the general conditions of the contract, in its latest version, as well as general conditions whereby the corresponding tourism providers and the conditions that may be set for travel, services or products to be procured. Therefore, please proceed to read these conditions before requesting or make your reservation and every time you access our site, and we reserve the right to change, modify, add or remove at any time part of these general conditions.


    These general conditions are subject to the provisions of Law 7/1998 of 13 April on General Conditions of Contract, Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the Act is approved General Defence of Consumers and Users and other complementary laws, the Law 34/2002 of July 11, Services Information Society and Electronic Commerce, as well as all the tourist legislation that is applicable and, alternatively, the Civil Code and the Commercial Code


    Hiring through the Web are subject to the following clauses:

    • Manifestations: Customer represents:

      1. Be of legal age and have full capacity to complete the reservation, stating that you understand and comprehend all of the conditions found in Web.
      2. That the data provided when hiring are true and complete.
      3. Reservation confirmation requested and especially the indicated dates and number of passengers.
    • Web Access: Access to this website is Customer's responsibility
    • Recruitment:
      1. The book detailed the products and services according to the fare conditions stipulated in the page from which the reservation is formalized are included. These particular conditions with these terms must be accepted by you before the booking. The contract may validly formalized in Spanish and other languages ​​available on the web. In case of discrepancy between the translated versions of these Conditions, the spanish version shall prevail
      2. Customer agrees that GOODBYTRAVEL assumes no liability or responsibility whatsoever for services not directly and pay particular regard to the lack of veracity, the incompleteness, lack of renovation and / or inaccurate data or information on offers Prices, features, and any other relevant data and information about products or services from external providers that can be contracted through the Web. Also, GOODBYTRAVEL is released from any liability for the failure or defective performance by such suppliers to the obligations arising from their contractual obligations or regulations.
      3. Hiring Process: This Web hiring follow these steps:
        • Step 1: Details of your reservation
          In this step you can check the booking details are correct. A detailed description of the trip, product or service under reserve price and eventual cancellation policy is presented. Passenger data are collected.
        • Step 2: Confirm your booking
          In this step booking is confirmed: details of the owner of the booking and billing data are collected. You must accept the legal conditions aplicbales booking.
        • Step 3: State of the reservation
          In this step, we proceed to the payment and booking process. Unless otherwise specified in the special conditions specified, the reserve is not final until it is done payment stipulated price.
          Una vez realizado correctemente el pago, el Cliente recibirá una confirmación a la dirección de correo electrónico que proporcionó.

        Correctemente Once payment is made, the Customer will receive a confirmation to the email address you provided. The document that formalizes the contract will be filed by GOODBYTRAVEL. The Client can access the history of your booking at anytime through the "My Reservation" of the Web, which consists in the upper right portion thereof, by entering your email and password

      4. Booking on request (reservations on request): For services that can only be booked on request, unless otherwise specified in the conditions of the fare available, the mere availability request not involve the hiring of booking, this being subject to compliance of the requirements indicated in the page from which the request is made, as well as its effective confirmation from GOODBYTRAVEL.
      5. At each step of the reservation, any errors in data entry may be corrected using the "back" button on your browser. Also in the bonus reserve data were recapitulated. If you detect any errors, users can apply the appropriate adjustments GOODBYTRAVEL
      6. The travel documents will be sent by email to the address provided by the Customer. It is Customer's responsibility to ensure that the address is valid and operative, otherwise their travel documents can not be received. Likewise, and as security settings and anti-spam their mailer, recommended that the Customer check folders SPAM or junk mail before contact GOODBYTRAVEL if not received the documentation by the channel stipulated.
    • Package holidays. The hiring of package, the liability regime and resolution and cancellation of such contracts are subject to the rules laid down by the fourth book of Royal Legislative Decree 1/2007 of 16 November, by which approves the revised text of the General Law for the Protection of Consumers and Client and other complementary laws and specific conditions agreed with the customer depending on the Wholesaler that organizes the package, being GOODBYTRAVEL retail travel agency.
    • Obligations of Travelers: Travelers are solely responsible for complying with the requirements that are set by the relevant authorities to perform the voyage as visa or permission to leave the country. The costs of complying with these requirements are at the charge of the Travelers. You can consult the website of the Spanish Ministry of Foreign Affairs (www.mae.es) for more information.
    • Price and Payment
      1. The conditions, the price of travel, services or products, and methods of payment accepted are those expressly determined in the page where you make the reservation.
      2. The Customer authorizes charges GOODBYTRAVEL to perform under the terms of the tariff, accepting data from the credit card you provided are used to perform the respective collections.
      3. The promotions and offers are only valid during the time that they are accessible to service recipients.
      4. Unless specifically stated otherwise, the prices indicated on the Web are final prices, taxes, management fees and charges including operator. The transaction will be made in EUROS, whatever the origin of the Customer.
    • Modification or cancellation of reservations: Conditions applicable to amendments or cancellations of reservations were planned under the terms of the rate stipulated in the page from which it is requested or formalized booking. For the resolution and cancellation of contracts of package will be as provided by Articles 159 and 160 RDL 1/2007 Right of withdrawal: For the purposes of the provisions of Article 97.1.i) RDL 1/2007 informs customers that will not benefit from the right of withdrawal
    • Derecho de desistimiento: A los efectos de lo previsto por el artículo  97.1.i) RDL 1/2007, se informa a los clientes de que no le asiste el derecho de desistimiento.
    • Nullity of the clauses: If one or more of the clauses in these general conditions, was / n declared / s totally or partially invalid or unenforceable, this will only affect that provision or that part which has been so declared, subsisting general conditions in everything else, taking such provision or part thereof affected by not placing.
    • Acceptance: Application and formalize the reservation necessarily imply that each and every one of these general conditions, regarded as an integral part of the reserve and completed the general conditions if ordered by the suppliers, the specific conditions and specific legislation applicable, are expressly accepted by you.
    • Applicable law and jurisdiction: Without prejudice to the rights granted to consumers by Royal Legislative Decree 1/2007 of 16 November, this agreement is governed by Spanish law excluding its conflict of law rules and any dispute which may arise from the use of the Website or the services associated therewith shall be subject to the jurisdiction of the Courts of Palma de Mallorca, the Customer expressly waives their own jurisdiction if any.